“At LICI UK, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that LICI UK is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. Grab a cuppa and read on.”

Types of data we collect

  1. Website Cookies

We (Life Insurance Corporation of India – United Kingdom – LICIUK) receive personal information through this website. You may, for example, be asked for personal information if you want to take advantage of specific services that we offer, such as ordering online or subscribing to our publications. 

Where you provide personal information, we will only use it to deliver the services you have requested. 

This privacy policy only covers the LICIUK’s website www.liciuk.com. 

This website does not automatically capture or store personal information, other than logging your IP address and session information such as how long your visit lasted and the type of browser used. This is recognised by the web server and is only used for system administration and to provide statistics, which we use to evaluate how the site is used.

This policy does not cover links within these sites to other websites.

Cookies

Cookies collect anonymous information about how visitors use our site, which is then used to help improve the site. The information collected includes the number of site visitors, where visitors come to the site from and the pages they visited.

Google Analytics

We use Google Analytics, a web analytics service provided by Google. Google Analytics uses ‘cookies’, which are text files placed on your computer, to help analyse how visitors use the website.

Cookie name What is it
_ga Used to distinguish users.
​Expires: 2 years.
_gat Used to throttle request rate.​​
​Expires: 1 minutes.
_gid Used to distinguish users.
Expires: 24 Hours

For further details on Google Analytics cookies, including those not used by liciuk.com, visit cookies set by Google Analytics(link is external).

WordPress Cookies

WordPress is the content management system used by this site. WordPress uses cookies to keep track of logged in users. You can find out more about WordPress cookies here.

Wordfence Cookies

Wordfence is a security plug-in for WordPress and helps keep the site safe and secure. You can find out more about Wordfence cookies here.

General

You can choose to refuse cookies or tell your browser to let you know each time that a website tries to set a cookie. However, refusing cookies may mean some sections of the site will not work properly.

For more information about cookies (including how to turn them off) please visit www.allaboutcookies.org(link is external).

  1. What do we collect when you contact us through our website

We collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

 

  1. What do we collect when you make an application for buying our products

We collect personal information including your tax residency status. Depending on the type of product we also do collect your health data from your GP. This will be done only on your consent. For more details on your rights please go through http://www.legislation.gov.uk/nisi/1991/1707/part/III/made

The Life Insurance Corporation of India, UK Branch (LICI UK) may process the information supplied to us (called the “information”) for the purpose of performance of the contract or take steps to enter into a contract with you.

  1.  Who process your data

The information supplied including any health records will be processed by WAPEKA, the outsourced service provider appointed by us for providing the policy administration services. The information supplied including any health records may also be processed by our reinsurers Swiss re, in some cases.

The information supplied by you will be verified using third party software in order to comply with Anti-Money Laundering (AML) Regulations as required by law from time to time.

  1. Whom do we share your information with

The information supplied by you may be required to be submitted to Government Law enforcement bodies, Insurance regulators or Tax authorities as per laws. WE DO NOT SELL YOUR PERSONAL DATA TO ANYONE.

  1. How long we hold the information you supplied

The information will be held by us for a period of Six years from the date all payments under the contract has been made or from the date you contacted us, if later.

  1. You can access the data we hold about you

During the period we hold the information, you have right to access the information we hold about you and also inform us of any change in the information we hold. We will not charge you for this unless your request requires excessive resources to handle. Your request should be addressed to LICI UK, 10th Floor, York House, Empire way, Wembley, Middlesex HA9 0PX or from your registered E-mail to customer.service@liciuk.com   quoting the policy reference number.

We would respond to your access request within 30 days of receipt of the request and are convinced that the request has come from you or your authorised representative. If we think our response would take more time we would let you know.

  1. Right to complain

If you are not happy with our response , you have a right to complain about it to   

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number. Fax: 01625 524 510